A company mobility journey

A company mobility journey

A company mobility journey

0 comments 📅07 August 2016, 02:45

A company mobility journey

Enterprise mobility is not only software or hardware it is a journey carried out by business to understand the advantages of a mobile workforce. There’s a newbie towards the journey but generally no finish.

Just like the development of other initiatives this journey is commonly circular. Should you begin with determining a necessity, sort out realisation, and transfer to support eventually new needs will arise.

Obviously this is exactly why you need to underpin all this having a view to ongoing change management. Here is an excellent method of categorising the important thing facets of a company mobility journey:

  • Business case
  • Product selection
  • Realisation
  • Support

Enterprise mobile business case

In which to stay business it’s vital that you consider how money is spent. Organisations of various dimensions and kinds undergo a company situation process with pretty much rigour. Some organisations might be capital heavy and purchase large equipment or plants.

In these instances IT spending might be seen as an small minor area of the overall investment plan. For other people investment property onto it is core for their DNA. No matter the organization type there will always be competing initiatives for funds. In addition to obtaining a devote an investment hierarchy a company situation has a number of advantages:

  • Socialises concepts and aligns vision (Needs)
  • Sets scope and boundaries (Requirements)
  • Defines the costs and benefits (ROI)
  • Acts as a reference for future stages of the mobile journey
While a business case for a mobility project can be treated in a similar fashion to any other business case. Here are a few tricks and traps to look out for:

  • New technology is not well understood
  • Replacing paper processes may have greater benefits than replacing an existing system
  • A mobile application could form part of marketing / advertising spend
  • Mobility investments often establish the basis of multiple projects

For further reading refer to these articles:

  • The Benefits of Enterprise Mobility
  • Business to Business Mobility

Enterprise mobile product selection

In the start it’s worth mentioning that nobody includes a working very ball and it is obvious to many that mobility is definitely an section of rapid change.

Frequently people ask me just how can they trust product Z when a week ago product X was the best choice. This is actually the same argument lots of people have when they’re searching to purchase a brand new personal mobile phone or any other technology. “Must I buy model X now understanding that inside a couple of several weeks possibly new will improve?Inch

My fact is to harp to the company situation and needs. Knowing the shipped features will allow you to attain your company goals you’ll be able to feel at ease. Consider when NASA built the Mars rovers they did not search for the newest or effective mobile phone, they used a obvious listing of needs.

Obviously there are a variety of technical methods to mobilising a company therefore if we’ve got the technology is totally new for you consider a few of the following:

  • Industry events (get some insight, network, and talk to experts)
  • Similar non-competitive companies (perhaps another geography)
  • Web & Social (plenty of people willing to help)
  • Existing partner network (your solutions partners may have expertise)
  • Research firms (such as Gartner or the newer crowd sourcing alternatives)
  • Back end connectivity (ensure your technology integrates)
  • In house talents (mobility is an exciting area for many people)
  • Platform or point solution (does your case allow for future expansion)

For further reading refer to these articles:

  • How to Select a Device for Enterprise Mobility
  • HTML5 vs Native

Enterprise mobile realisation

The realisation phase of the mobile journey is how the rubber hits the street. The scope of the phase can differ broadly with respect to the business situation, the merchandise selected, and also the implementation approach. Make sure that before an excessive amount of rubber has hit the street all involved parties agree in route forward.

There might be an impact between leveraging a current cloud solution and a classical waterfall driven software project. It doesn’t matter how agile (or otherwise) the work is each will (or should) possess a a diploma of:

  • Design/Confirmation
  • Build/Implement
  • Test/Train
  • Pilot/Deploy

During realisation is of course a key time to be referring back to that business case and most specifically the requirements. Oh and if you’re looking for a great result never forget the importance of business and IT change management.
For further reading refer to these articles:

  • Testing Enterprise Mobility
  • Prototyping Enterprise Mobility

Enterprise mobile support

One of the easiest traps to fall into is to leave support to the end of the journey. It’s important that support and supportability requirements are baked into the business case. Supporting mobile applications and hardware has a couple of added complexities that traditional desktop support may not have to contend with:

  • Unreliable communications
  • Bleeding edge technology
  • Frequent change
  • BYOD
  • Many layered fault determination

If you have considered support up front then hopefully you have a solution that includes tools to empower your users and the support team.

Finally: a couple of points on the importance of baking Change Management into the entire journey. From an IT sense consider how to handle software/hardware updates and the impact of change to other systems. From a business perspective consider the people, the process, and how mobility changes the game.

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